Tag » VOC

5 Tips for Root Cause Analysis in the Contact Center

The best way to solve a problem is to dig deep and find out where it started in the first place. Often, what you see of a problem is a symptom, not the cause. 356 kata lagi

How to understand your customer

One of the key disciplines of Customer Experience (CX) is Customer Understanding. In order to design, implement and provide an outstanding CX, companies need to know and understand their customers, and their customers’ needs. 425 kata lagi

Qualtrics

PU Flexible Foams with Reduced Acetaldehyde Emissions

Title: METHOD FOR THE REDUCTION OF ALDEHYDE EMISSION IN POLYURETHANE FOAM

Number/Link: WO2017/134296

Applicant/Assignee: Huntsman

Publication Date: 10 August 2017

“Gist”: Cyanoacetamide is used as aldehyde scavenger… 82 kata lagi

Environment

Alternative Barricades for Safety at Road Construction Sites

During the construction process, traffic patterns will be disrupted. This is due to a combination of temporary routes and detours. Traffic safety products are required to meet the requirements identified in… 314 kata lagi

Traffic Safety

My First Two Stock Trades

My First Two Stock Trades

Stig Brodersen, one of the hosts of The Investors Podcast, said “Don’t buy if you don’t know enough” (rephrased) 1.114 kata lagi

Stock Picks

Hard Hats are Critical to Worker Safety

It seems we cannot take a drive down a highway or pass through a major city without seeing active construction projects. Seeing the final improvements when these projects are completed will be great. 305 kata lagi

Traffic Safety