Tag » Customer Service

'I Don't Know Where to Start': Kim Zolciak-Biermann's 4-Year-Old Son Hospitalized After Being Bitten by Dog

Kim Zolciak-Biermann shared sobering news that her 4-year-old son Kash was bitten by a dog and suffered “very traumatic injuries.”

The Don’t Be Tardy star posted a photo of… 347 kata lagi


Can You “Manufacture” Customer Service? Oh United!

Many of you must have seen the video of the United Airlines customer service fiasco, where a passenger was forcibly removed by the Chicago Police from the aircraft after being boarded. 1.046 kata lagi


Fighting the Good Tights Fight

This blog is slightly different from my other entries in one very specific, odd way – it’s about tights.

Specifically, it’s about a tights company called Heist. 920 kata lagi


The Case of the Callous Customer

She even gave me a pleasant smile as she walked up to my window. Once there, the raven-haired woman named Mrs. Singh started mumbling a long list of things she wanted to do with her accounts. 933 kata lagi

Customer Service

Boarding an Airplane - Hazardous to your Health?

Are we flying the unfriendly skies?  With two recent incidents of airline to passenger “bullying” (…I am being polite)…. I felt the need to comment on this. 473 kata lagi


Hi Panera! Meet Chick-Fil-A (& Say Goodbye To Me)

For the past 8 months, I’ve been ordering from Panera Catering for my “Lunch & Learns”.  Essentially, a lunch & learn is provided by my employer.  595 kata lagi

Introduction To The Customer Service Series

It’s not a bad retail company, I’ll say that straight up. But as with any large company there are problems and when there are problems who do the customers call? 50 kata lagi

Office Blog